General Terms and Conditions for ChallengeMe raffles

General Terms and Conditions for ChallengeMe raffles

  1. The ChallengeMe raffle is organized and provided by ChallengeMe Esports GmbH, Alexanderstrasse 9, 10178 Berlin, Germany, info@challengeme.gg (hereinafter "CME").
  2. All registered users of the CME website available at www.challengeme.gg who are of legal age are eligible to participate in the raffles provided by CME for free, if complying with the following detailed requirements.
  3. Entries from trade partners or employees of CME, their families, agents or any other person connected with the administration of the raffles will not be considered and are not eligible to participate.
  4. To participate in any raffle you will need raffle tickets, which you can earn by carrying out actions on the CME website. The required actions to earn tickets can vary. Please find the details on the current actions that you will have to complete in order to get raffle tickets here.
  5. Completing actions can earn you either simple tickets or so called "bronze", "silver" and "gold" tickets. The "bronze", "silver" and "gold" tickets are usually increasingly difficult to earn and might be required for participation in raffles that will be restricted to a specific kind of tickets.
  6. If you earn a ticket by completing an action on the CME website, the tickets will be stored in your CME ticket account, which can store a maximum of 10 raffle tickets at the same time. If you earn tickets that you cannot store in your ticket account due to this limitation, you will be able to spend them directly on a raffle. Excess tickets that are not spent directly will be forfeited.
  7. In order to participate in a raffle you will have to spend at least one ticket, but you will be able to spend up to a total of five tickets for each raffle. The winner of each raffle will be determined by a random draw. Therefore, you can increase your chance of winning by spending several tickets on a raffle (e.g. spending two tickets will double your chance of winning, etc.)
  8. Upon spending one or more tickets on a raffle, the tickets spent will be removed from your ticket account and cannot be retrieved again.
  9. Raffle tickets are not purchasable or transferable and do not hold any value beyond allowing you to spend them in order to participate in a raffle provided by CME.
  10. The prize draws for each raffle will take place at the CME Esports headquarters at Alexanderstraße 9, 10178 Berlin, following the expiration of the time span specified for the respective raffle. The end time for each raffle will be announced together with the other specific details for the respective raffle on the CME website.
  11. Within a week after each prize draw the winners of each prize draw will be informed by email to the provided email address, by direct message on the CME website, and may be publicly announced on the CME website. You agree that your username together with a link to your player profile can be used in such an announcement or in advertisements related to future raffles.
  12. Prizes must be claimed within a period of four weeks after the public announcement of the winners on the CME website or the receipt of a personal notification, whichever is earlier. Winners must claim their prize by responding to CME's email. If any remaining prizes have not been claimed by the end of this period, then the opportunity to win these prizes will be lost and the raffle will be finished.
  13. The prizes for each raffle and their estimated value will be described together with all other specific details of the raffle on the CME website. Prizes are not transferable and no cash alternatives will be offered. Prizes cannot be returned or exchanged unless faulty.
  14. CME will bear the shipping costs for sending the prizes to your place of residence. However, CME has the right to replace the initially announced prize with a substitute of the same or higher estimated value (e.g. an Amazon voucher), if it becomes apparent that sending you the initially announced prize will be impossible or economically unreasonable, e.g. because of national import restrictions, local taxes or other costs related specifically to your place of residence.
  15. By spending a ticket on a raffle in order to participate in it you agree with these terms and conditions and allow CME to use your user information for advertising purposes.
  16. CME only collects, processes and uses personal data in accordance with the general privacy policy of CME (www.challengeme.gg/privacy-policy) and these Terms and Conditions.
  17. CME reserves the right to change and adjust these Terms and Conditions for specific or all future raffles. In such event CME will make reasonable efforts to communicate any changes and adjustments related to specific raffles on the CME website or by email, if the changes or adjustments shall apply for all future raffles.
  18. These terms and conditions are governed by the laws of the Federal Republic of Germany. The place of jurisdiction for any disputes under this Agreement shall be Berlin, unless otherwise provided for by mandatory law.